Check-In & Check-Out Info

1. How do I check in?

  • You will check in at one of our convenient locations. You will be sent your location and check in details upon confirmation of your booking.
 

2. What is the check in/out time?

  • Guaranteed check-in time is 2pm and check out time is 10.00am.
 

3. Can i extend my booking?

  • You can extend your booking subject to availability. Please note that if you extend over a special event period, your rate may differ to the inital rate quoted.
 

4. What is the check-in arrangement for arrivals that occur outside of office hours?

  • Key collection can be made outside business hours by prior arrangement.
  • Check-in instructions will be provided with your booking confirmation.
 

5. Where can I store my luggage?

  • You are welcome to store your luggage, before check-in or after check-out, at one of our convenient locations.
 

6. Do I need to pay a security bond when I check in?

  • Bonds are taken in the form of a credit card pre-authorisation.
  • We also require valid Photo Identification upon check in.